Terms and Conditions
Please read this agreement carefully as it regulates your use of www.phantomcables.com (the web site) and the goods and services provided therein. Each time you use the web site you acknowledge that you have read this notice and agree to be bound by its terms and conditions.
Terms and Conditions of Use
Phantom Cables (www.phantomcables.com) is under no obligation to verify the identity of users of the web site.
In no event will Phantom Cables (www.phantomcables.com), its affiliates, employees, or stakeholders of any kind be held responsible or accountable for direct, special, incidental, consequential, punitive or indirect damages, however caused. These damages may include, but not be restricted to loss of profits, data, or use of equipment.
You and/or any person, be it an incorporated or unincorporated entity, which you have the authority to legally represent agree without limitation to be bound by this agreement each time you use the website.
Methods of payment
Phantom Cables accepts VISA, MASTERCARD, AMERICAN EXPRESS & PAYPAL as payment for products purchased through our web site. Qualified customers can apply for terms by filling out a credit application. Pick-up customers can also pay at time of pick-up. We reserve the right to change prices without notice. Any and all applicable sales taxes as well as shipping and/or handling charges will be added to the final purchasing price of products at the time of the transaction. If you do not feel comfortable submitting credit card information online please contact us at email@example.com for alternative methods of payment.
Selling Outside North America
We do not accept orders outside of Canada, the USA and Puerto Rico over the internet. Please contact us if you would like to place an international order, and we will process it manually. We accept bank transfers for international orders only. Unfortunately we cannot estimate lead times since they vary greatly depending on your location.
We reserve the right to change prices and shipping charges without notice. Additional shipping charges may apply to purchases made that are unusually heavy in weight and/or if the shipping location is in a remote area. Contact us for any special delivery requests.
Orders placed before 3:00pm EST will be processed the same day as inventory status allows. The stock status listed on our website is an approximation. If you should have concerns about the stock status please call or email us for product availability.
Pick-ups are available at our location in Markham, Ontario, Canada. The pick-up counter is located at rear of building.
We will gladly accept product returns within 30 days of the original purchase date. The initial shipping charge will not be refunded. The customer is also responsible for any and all charges associated with return shipping of the product. In order to return a product you will need to contact us at firstname.lastname@example.org to receive a return merchandise authorization number before shipping the product back. Please note the product purchased, the original purchase date and the reason for the return in your email. Returns will not be accepted without an RMA number. All returns must also be unused and in their original packaging. Unfortunately, we cannot accept returns on consumable good such as batteries and fiber cleaning products.
In the case of a defective product, you must request and RMA number within the warranty period of the product. All RMA’s will only be issued to the original purchaser of the product. Once we receive the product we will test it to determine if it is defective. If the product is deemed defective, we will either repair or replace the product in a timely fashion. If replacement or repair is not possible, we will offer an equivalent item or a credit. If the product is out of warranty or deemed to not be defective, we will contact to you to have the product returned.
This Agreement, your use of the website, and all related matters are governed solely by the laws of Ontario, Canada and applicable laws of Canada, excluding any rules of private international law or the conflict of laws which would lead to the application of any other laws. Any dispute must be resolved before the Courts of Ontario sitting in the city of Toronto, Ontario, Canada and you hereby irrevocably submit to the exclusive jurisdiction of those Courts in respect of any such dispute.
Purchasing by Minors
Phantom Cables does not sell to anyone under the legal age of majority. If you are a minor and wish to make a purchase through www.phantomcables.com you must have a parent or legal guardian perform the transaction on your behalf.
Phantom Cables always tries to ensure that all information provided to you through our web site is complete and accurate. However, we may on occasion make a mistake. We reserve the right to correct or cancel an order at any time due to incorrect information.
Changes to this Agreement
You may not change, supplement, or amend this agreement in any way. Phantom Cables (www.phantomcables.com) may, at its sole discretion, change this agreement at any time without notice or liability. Any such changes will be posted on this page.
If you have any questions or comments regarding these terms and conditions, please feel free to contact us at email@example.com.